Revised November 2023
Sundays Insurance LLC (“Sundays”) values your patronage, respects your privacy and works hard to protect your personal information.
This Privacy Policy Statement is provided on behalf of Sundays and its affiliates (“Sundays”). We would like to explain how we collect, use and share the information we obtain about you in the course of doing business. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.
Protecting your personal information is important to us. In addition to the practices described above, we use a variety of physical, technical and administrative security measures that help to safeguard your information. For Social Security Numbers (SSN), Date of Birth (DOB), payment information, and other sensitive personal information, this includes restricting access to our employees, agents and others who use such information only as permitted by law, such as to comply with the law, to provide you with products and services or to handle your claims. Our privacy practices continue to apply to your information even if you cease to be a Sundays customer.
We gather personal information from you and from outside sources for business purposes, including carrying out the requested product or services, responding to customer service requests, administering your account, and sending you service-related correspondence and marketing materials. Some examples of the information we collect from you may include your name, phone number, home and email addresses, driver’s license number, date of birth, social security number, marital status, family member information, payment information, and healthcare information. Also, we maintain records that include, but are not limited to, policy coverages, premiums, and payment history.
We also collect information from outside sources that may include, but is not limited to your claims history and medical information.We may also collect third-party information from you to carry out the necessary services and/or requests. If you provide us with personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
In addition, Sundays and its business partners gather information through Internet activity, which may include, for example, your operating system, links you used to visit sundaysinsurance.com, web pages you viewed while visiting our site or applications, Internet Protocol (IP) addresses, and cookies.
Also, our business partners assist us with monitoring information including, but not limited to, IP addresses, domain names and browser data, which can help us to better understand how visitors use www.sundaysinsurance.com.
In the course of normal business activities, we use and share your personal information. We may provide your information to persons or organizations within and outside of Sundays. This would be done as required or permitted by law. For example,
Your agent, broker or Sundays-affiliated companies
We will share your personal information with third parties only in the ways that are described in this privacy statement.
Our Website includes Social Media Features, such as the “Facebook Like” button and Widgets, such as the “Share this” button or interactive mini-programs that run on our site. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Our Website provides information about us, our products, and the brokers that represent us. You may also perform some transactions on the Website. This Privacy Statement applies to users of sundaysinsurance.com regardless of whether the user is a Sundays customer. Like many websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We or third party marketing partners (such as Google Analytics and Adobe Analytics) use cookies, analytics, remarketing and other technology to help us provide users with a better service and a more customized web experience. Additionally, our business partners use tracking services, analytics and other technologies to monitor visits to sundaysinsurance.com. The website may also use web beacons (also called “clear GIFs” or “pixel tags”) in conjunction with cookies. If you prefer, you can choose to not accept cookies by changing the settings on your web browser. Many commercial Internet sites use cookies; a cookie enables the site to label you as a particular user, but it does not identify you by name or address unless you have provided us with such information (over the Internet or otherwise) or set up preferences in your browser to do so automatically.
Cookies allow us to provide you with a more customized service and are used to track and measure Web site usage. This information may be used to manage and customize our Website’s content, layout, and services in order to improve our site, enhance customer service, and provide tailored messages.
You may opt out of accepting cookies by changing the settings on your browser. However, rejecting cookies may prevent you from using certain functions and you may have to repeatedly enter information to take advantage of services or promotions.
We partner with third parties to display advertising on our Website. Our third party partners may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests.
Although we believe that each of the sites to which we target our ads or from which we collect data should post a privacy statement that fully describes the advertising and data collection activities on its site, we cannot guarantee that all of those sites post such a statement.We may also use customer information to send you promotional communications about products, features, and options that we believe may be of interest to you. If we have your email address, we may do this by email.
Sundays Insurance LLC
Customer Privacy Inquiries
1000 N. West Street
Suite 1200, Wilmington Delaware 19801
United States of America
Phone: (805) 448-6558
or email us at [email protected]
We will respond to your request within a reasonable timeframe.
You can request to review your personal information contained in our records at any time. To do this, please send a letter to the address above requesting to see your information for the previous two years. If you believe that our information is incomplete or inaccurate, you can request that we correct it. Please note we may not be able to provide information relating to investigations, claims, litigation, and other matters. We will be happy to make corrections whenever possible. We will respond to all such requests within a reasonable timeframe.
If you wish to update, delete inaccuracies, or modify your profile information, you may do so at any time by contacting us at [email protected]. If you no longer wish to receive certain email communications from us, you may opt-out by following the unsubscribe link located at the bottom of each communication or by contacting us at the email address listed above.
Our Website is for insurance and financial products and services and is not intended for children; we do not market any products or services to children under the age of eighteen or knowingly collect any information from children under the age of eighteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, please contact us directly at:
Sundays Insurance Company
Customer Privacy Inquiries
1000 N. West Street
Suite 1200, Wilmington Delaware 19801
United States of America
Phone: (805) 448-6558
or email us at [email protected]
Once such request has been received, we will delete this information within a reasonable timeframe.
To help ensure the security of your personal and financial information that you submit to this Website, (other than via an email message), we use security software to encrypt the information before and during its transmission through the Internet. We only allow information to be submitted for transmission if your browser is compatible with our security software. If your browser is not compatible, you will receive a message indicating your transaction can be completed but at a lower level of security. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Email messages are not secure. Our security software does not encrypt email messages. Email messages traveling through the Internet are subject to viewing, alteration, and copying by potentially anyone on the Internet.
You should exercise discretion with respect to the submission of any personal or financial information via email. If you are concerned about the security of your communication, we encourage you to send your correspondence through the postal service or use the telephone to speak directly to us. We are not responsible for the security or confidentiality of communications you send to us through the Internet using email messages.
Sundays provides links to other sites as a convenience to persons who visit the Sundays Site. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information (some of which may be shared with Sundays). Please be aware that Sundays is not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our site and to read the privacy policies of every website that you visit, as the privacy policies of those sites may differ from ours. Our Privacy Statement applies solely to this Site.
Please be aware that we may periodically update or revise this Privacy Statement. Please take a look at the revised date at the top of this page to see when this Privacy Policy was last revised. Each of our customers receives a copy of our privacy policy annually.
We would like to share your personal information with one or more Sundays affiliates in order to make you aware of different products, services and offers they can provide. However, you can request that Sundays and its affiliate companies not share your personal information with our affiliates for marketing products and services.
To request that we not allow other Sundays affiliates to use your personal information to market their products and services, you can contact us by calling (805) 448-6558. Please keep in mind that it may take up to four weeks to process your request. If you previously contacted us and asked us not to allow other Sundays affiliates to use your personal information, your previous choice still applies and you do not need to contact us again. If you would like to change your previous choice please call the number above at any time.
We hope you have found this Important Notice helpful. If you are not comfortable with any of the terms or policies described in this Privacy Statement, we ask that you discontinue use of our site.
Thank you for choosing Sundays. We understand your concerns about privacy and confidentiality and hope this notice has been helpful to you. We value our relationship with you.
If you have questions or would like more information, please don’t hesitate to contact your Sundays agent or call the Sundays Customer Information Center at (805) 448-6558
We reserve the right to change our Privacy practices, procedures, and terms.
U.S.A. State-Specific Information
Pursuant to California law, we need to disclose to you that we would obtain your consent before sharing medical information for marketing purposes.
Pursuant to Montana law, you may also request a record of any disclosure of your medical information during the preceding three years.
Sundays Insurance Company
Customer Privacy Inquiries
1000 N. West Street
Suite 1200, Wilmington Delaware 19801
United States of America
Phone: (805) 448-6558
or email us at [email protected]
Sundays is committed to serving you when and where you prefer as we help you protect what you have today and prepare you for the future. To that end, and as Nevada law requires, if you do not want to receive sales calls from Sundays, you have the option to be placed on our internal “do not call” list. (Please disregard this notice if you have already been added to Sundays’ internal “do not call” list.)
Contact your local Sundays agency
Call (805) 448-6558 and speak with a customer representative
Visit our home page, click on Contact Us and send us an e-mail
Sundays Insurance Company
Customer Privacy Inquiries
1000 N. West Street
Suite 1200, Wilmington Delaware 19801
United States of America
Phone: (805) 448-6558
or email us at [email protected]
In your discussion or correspondence with us, please be sure to provide us with your name, address and all telephone numbers you wish to include on our list. If you have questions about this notice, you may contact us at the address listed above or you may also contact the Nevada Attorney.
Office of the Nevada Attorney General
Bureau of Consumer Protection
555 E.Washington Avenue.; Suite 3900
Las Vegas, NV 89101
Phone: (702) 486-3132
Email: [email protected]
Please note that Sundays’s “do not call” list is limited only to telephone solicitation calls. We may still contact you about your Sundays policy, billing issues, claims and other service matters.
We won’t share your personal information with Sundays companies for marketing purposes except as allowed by Vermont law.
This document describes the protections the National Association of Insurance Commissioners believes consumers are entitled to from insurance companies, agents and other businesses when they collect, maintain and use your personal information, including what should happen in connection with a notice that your personal information has been involved in a data breach. Not all of these consumer protections are currently provided for under state law. If you have questions about data security, a notice you receive about a data breach or other issues concerning your personal information in an insurance transaction, you should contact your state insurance department to determine your existing rights.
1. Know the types of personal information collected and stored by your insurance company, agent or any business it contracts with (such as marketers and data warehouses).
2. Expect insurance companies/agencies to have a privacy policy posted on their websites and available in hard copy, if you ask. The privacy policy should explain what personal information they collect, what choices consumers have about their data, how consumers can see and change/correct their data if needed, how the data is stored/protected, and what consumers can do if the company/agency does not follow its privacy policy.
3. Expect your insurance company, agent or any business it contracts with to take reasonable steps to keep unauthorized persons from seeing, stealing or using your personal information.
4. Get a notice from your insurance company, agent or any business it contracts with if an unauthorized person has (or it seems likely he or she has) seen, stolen or used your personal information. This is called a data breach.
5. Get at least one year of identity theft protection paid for by the company or agent involved in a data breach.
6. If someone steals your identity, you have a right to:
Data Breach: When an unauthorized individual or organization sees, steals or uses sensitive, protected or confidential information—usually personal, financial and/or health information.tion.
Credit Bureau (Consumer Reporting Agency): A business that prepares credit reports for a fee and provides those reports to consumers and businesses; its information sources are primarily other businesses.
Credit Freeze (Security Freeze): A way you can restrict access to your credit report and prevent anyone other than you from using your credit information.
Personal Information (Personally Identifiable Information): Any information about a consumer that an insurance company, its agents or any business it contracts with maintains that can be used to identify a consumer.
“Credit Freeze FAQs” (Federal Trade Commission—FTC) –
www.consumer.ftc.gov/articles/0497-credit-freeze-faqs
“Disputing Errors on Credit Reports” (FTC) –
www.consumer.ftc.gov/articles/0151-disputing-errors-credit-reports
“Taking Charge: What to Do If Your Identity Is Stolen” (FTC, May 2012). Tri-fold brochure; online PDF; can order bulk copies at no cost –
https://www.bulkorder.ftc.gov/publications/identity-theft-what-know-what-do
“Know Your Rights” (FTC) –
https://www.identitytheft.gov/know-your-rights.html
“When Information Is Lost or Exposed” (FTC) –
https://www.identitytheft.gov/info-lost-or-stolen.html
State Consumer Protection Offices (USA.gov) –
www.usa.gov/directory/stateconsumer/index.shtml
Directory of State Insurance Regulators (NAIC)
www.naic.org/state_web_map.htm
World’s Biggest Data Breaches (information is beautiful) –
www.informationisbeautiful.net/visualizations/worlds-biggest-data-breaches-hacks/
