At Sundays Insurance, we use an AI-powered chatbot to help answer general questions, assist with navigation, and direct you to helpful resources.
How the Chatbot Works
Our chatbot is powered by Chatbase, which uses artificial intelligence to provide helpful, automated responses based on the information you enter. The chatbot is designed to offer support for frequently asked questions, clarify policy features, and assist with navigating our website or submitting requests.
Important Disclaimers
- No Policy-binding Advice
The chatbot is intended for general information only. It does not provide financial, insurance, or policy-binding advice. Any information provided should not be considered authoritative or relied upon as the basis for a decision without independent verification. Sundays Insurance does not accept any responsibility or liability for advice or recommendation inadvertently provided. For personalized advice, always consult with a qualified professional.
- No Liability for Inaccuracies
While we make every effort to ensure the chatbot is helpful and accurate, we do not accept liability for errors, omissions, or misunderstandings that may arise from chatbot responses. Use of the chatbot is entirely at your own discretion, and you assume all risks associated with relying on its responses. If you are unsure about any advice provided, please contact our human support team directly.
- Not a Substitute for Human Support
The chatbot is not a replacement for our customer service team. If your enquiry is complex, urgent, or sensitive, we encourage you to speak with a representative. You may request human assistance at any time.
The Sundays Insurance website, and this chatbot, is operated and intended for use only and exclusively in the U.S.A. No information or response provided by the chatbot is appropriate, or intended to be made available, for use outside of the U.S.A.
- Chatbot Privacy
The chatbot may collect and process personal information based on your interactions. The creators of the chatbot may use this data for purposes described in their privacy policy. You should understand and review the privacy policy of the chatbot creator for more information on how your data is handled and stored
By interacting with this chatbot, you acknowledge and accept these terms and limitations.
Data Handling and Privacy
- Conversations may be stored temporarily to improve service and manage your enquiry.
- Chatbase does not use personal data to train AI models.
- All data is encrypted and handled according to our Privacy Policy.
- Please do not share sensitive personal or financial information via the chatbot.
Contact Us
If you have concerns about your chatbot interaction or would like to access or delete your data, please contact us at privacy@sundaysinsurance.com.
